Information For Your Up Coming Appointment

 

 

Location

 

Julian consults at Orthopaedic house. Orthopaedic House is located at 34 Mt Edgcumbe Street, New Plymouth.

 

 

 

Parking

 

There is limited parking up the driveway to the right of Orthopaedic House and it can be quite a tight park to maneuver around. There is non-metered parking surrounding Orthopaedic House. If you park on the street walk up the drive to our entrance at the back of the building.

 

 

 

Appointment Times

 

Please try and be 5 minutes early to your appointment. We try very hard to run to time. If you are late it delays all the patients following you. If you cannot attend your appointment or are delayed for reasons beyond your control please try and call us. Patients late for their appointments may be re-scheduled.

 

New appointments are usually for 20 minutes with follow ups being 10 - 15 minutes. Sometimes you need to be sent for an X-ray which can add significantly to your appointment time.

 

 

 

Hours

 

Monday           8.20am  to 5.00pm

 

Tuesday           8.20am  to 5.00pm

 

Wednesday      10.00am to 4.00pm

 

Thursday         10.00am to 4.00pm

 

Friday             10.00am to 1.00pm

 

 

 

Radiographs (X-rays) For Your Appointment

 

X-rays taken in New Plymouth  are delivered to the rooms electronically across the Internet.  There is no need for you to bring X-rays unless you have X-rays from out of town.

 

 

 

Dressing For Your Appointment

 

You will almost always need an examination so please wear appropriate clothing.

 

• Lower limb problems - loose trousers or a skirt/dress. Alternatively bring a pair of shorts to change into.
  
  
• Feet problems - shoes that are easily removed.

 

You are always welcome to have a chaperon present when you are examined. If you require this please let the Julian know.

 

 

 

Support Person

 

You are welcome to bring a support person, relative or friend to your appointment.

 

 

 

ACC Paperwork / Insurance Forms

 

Please bring all your ACC paper work to your appointment. ACC patients require an ARC18 form for time off work. We will complete an ARC18 for you. If you are going to need long-term ACC you may be referred to your GP for further ARC18s as they are limited to 90 days.

 

We can complete insurance forms but often not straight away. Please leave these with us. Depending on the type of form there may be a charge.

 

 

 

Paying For Your Consultation

 

If you are an ACC patient there is normally no surcharge to pay as the consultation is covered by ACC. Private patients can pay on the day or we can send an invoice. We have EFT-POS and accept cheque or cash. Internet payment is also acceptable. Our bank details with ANZ  are

 

• 06-0869-0536266-00

 

If paying on-line please include your name in the reference field.

 

We do accept credit card payments but for amounts over $500 there is a merchant surcharge of 2%.

 

 

 

Contacting Us By Telephone (06 769 5634)

 

The rooms can be very busy and we cannot always make it to the telephone. If you have trouble getting through please leave a message, keep trying or e-mail us.

 

If you have an urgent medical concern please call at any time. If you cannot contact us call the emergency department at Base Hospital (06 753 6139).

 

You can fax us on 06 769 5633.